The Otter Student Union (OSU) provides facilities, programs, services, activities, and meaningful leadership & employment opportunities that promote campus life. Funding support for OSU operations is generated from student fees.
The Otter Student Union (OSU) is in the process of obtaining its 501(c)(3) nonprofit corporation designation and will operate as a legally separate entity. Although a legally separate entity, the OSU will be a fully integrated part of the California State University, Monterey Bay campus.
Pending full establishment of the OSU Auxiliary, employees will be hired temporarily as University Corporation employees, receiving same benefits as current employees and governed by established University Corporation policies.
Under the general supervision of the Associate Director of the Otter Student Union (OSU) and the overall direction of the OSU Board of Directors, the Technical Services Coordinator is responsible for the coordination and advancement of in-house audiovisual production and technical services. This person will train and supervise student technical staff and ensure working condition of audiovisual equipment. The Technical Services Coordinator will regularly consult with the OSU Operations Specialist, Associate Director, and internal/external clients on technical capabilities and provide exceptional customer service to users.
Working Hours: This position may require evening and weekend hours as needed to make sure all audio and visual systems are maintained and all OSU supported events are staffed. Work schedule may vary from semester to semester.
ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following:
- Provide logistical support for programs as appropriate; provide backup support for student staff, including assisting with troubleshooting calls. (35%)
- Maintain audio visual and technology based equipment for day-to-day and specialized programming needs for the Student Center, Black Box Cabaret, and programs supported by the OSU held outside of these spaces; and provide ongoing training and assistance to student staff responsible for providing operational technical support. (25%)
- Consult with student organizations, faculty, staff, departments, and external users on logistical and audio/visual capabilities for meetings, events, and programs; negotiate with presenters, performers/agents, sound engineers and lighting directors to meet performance and event needs within the capabilities and limitations of OSU; and ensure all technical operations and services are executed in accordance with high customer service standards. (20%)
- Facilitate equipment preventative maintenance; develop and maintain audiovisual equipment inventory; research new equipment; follow technology industry developments; create proposals for equipment and facility upgrades; and recommend appropriate purchases, based on trends and best practices in student unions and higher education. (15%)
- Assist with the development of the budget as it relates to audiovisual, technical support and staffing needs. (5%)
- Actively participates in department meetings, training programs, collaborations, retreats and planning sessions.
- Attends seminars and conferences to maintain program and professional development.
- Promotes and maintains an atmosphere of excellent internal and external customer service.
- Performs other job-related duties and special projects as assigned.
KNOWLEDGE, SKILLS AND ABILITIES:
Ability to: The incumbent will demonstrate the ability to independently plan, organize and coordinate projects with competing work demands; work quickly and with a high degree of accuracy adopt effective courses of action; ability to carry out a variety of professionally complex assignments without detailed instructions; ability to interpret and evaluate descriptions and explanations of problems, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; ability to anticipate problems and address them proactively; and to develop and maintain accurate budgetary reports.
SPECIAL CONDITIONS OF EMPLOYMENT:
Demonstrated experience that clearly provides evidence of the knowledge and skills required to perform each essential duty satisfactorily. The requirements identified above are representative of the knowledge, skills and/or abilities required.
Due to the nature of the work, this position requires work the ability to work flexible hours, including evenings and weekends, on a regular basis. Must possess and maintain a valid license to drive in the State of California, pass the Defensive Training Class, and be insurable under the University's liability coverage. Thorough knowledge of office systems and ability to use a broad range of technology, systems, and packages. The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with University Corporation. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current University Corporation employees who apply for the position.
The University Corporation at Monterey Bay is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.
All employees must be eligible for employment in the U.S.
This position is required to maintain confidentiality as outlined in the Department of Education’s Family Educational Rights and Privacy Act (FERPA) and California’s Educational Code Chapter 13 regarding sensitive student issues.
Please note: University Corporation employment is separate and distinct from CSU Monterey Bay or State of California employment. University Corporation employees are not employees of either CSUMB or of the state of California.
SALARY AND BENEFITS
The hourly salary range is $19.32 - $23.00 per hour. This is a non-exempt position and as such is eligible for the overtime provisions of the Fair Labor Standards Act. Benefits include medical, dental, vision and life insurance benefits, contributory retirement plan, TSA (403b), 13 paid holidays per year and other benefits. Foundation of CSUMB positions are “at-will” employment. OSU positions are "at-will" employment.
PHYSICAL WORK ENVIRONMENT:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Primary functions require sufficient physical ability and mobility to work in an office and event setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office and audiovisual equipment requiring repetitive hand movement and fine coordination; to verbally communicate to exchange information. Will work indoors and outdoors in University buildings and grounds year-round; includes occasionally working in the presence of loud noise, vibration, bright lights, and low light spaces.
Please complete the required on-line Corporation application at https://csumb.peopleadmin.com. A completed on-line Corporation application must be received in the Human Resources Office by the priority screening date to be guaranteed a review. Applications received after the initial screen date will be reviewed at the discretion of the University.